Commusoft
Trade job management / field service management (FSM) · HQ London, United Kingdom
Pricing
Quote only
Quote required — no public base price on official plans page (contracted 12-month licences + monthly rolling / daily types). Do not treat third-party Capterra ‘from £59’ as official public price
Full pricing as published by the vendor when we last checked. The starting price is converted to your chosen currency as a guide (≈). Confirm on their site before you buy.
What it does
UK FSM: estimates/proposals, dispatch, engineer app/forms/certificates, contracts, invoicing; tiered plans + Plus modules
Integrations
Xero: documented. MYOB: not documented. QuickBooks Online: documented
Public ratings: the good and the bad
Public ratings as shown on each site when checked (2026-11-09). We link to them; we don't copy reviews.
What people like
- +Long-time users like the diary management and support
- +Diary and quoting work well
- +Links booking, scheduling, job history and invoicing in one place
- +capable engineer app that creates certificates
What people don't like
- –Very slow and freezing after recent updates
- –drains battery and storage
- –kicks users out
- –Near-daily forced updates
What tradies say
“Its functionality is overly complicated and as time has gone on they have become increasingly profit focused to the detriment of their software. Locking vital business growth tools behind massive pay walls”
Not stated (Capterra UK listing; reviewer details not shown for this review)
Source: Capterra · 2026-09-16
“Occasional glitches on the app and limited customization options sometimes slowed down our workflow”
Gas engineer (construction, 2–10 employees); UK (Capterra)
Source: Capterra · 2025-12-10
“Sometimes has connectivity issues. However usually fixed quickly. We use older version which also may have an effect”
Plumbing and heating business (per review text); UK (Capterra)
Source: Capterra · 2025-09-26
“we would love to be able to speak to people on the phone however that is the next package up from ours”
Director, construction (2–10 employees); UK (Capterra); trade not stated
Source: Capterra · 2025-03-24
“Having to pay for telephone support, that said the email support is good”
Director, building materials business (2–10 employees); UK (Capterra)
Source: Capterra · 2025-01-12